1. Introduction
Welcome to AutoXGlobal. By accessing our website and services, you agree to comply with and be bound by the following terms and conditions.
2. Services Provided
AutoXGlobal offers vehicle export services, including sourcing, purchasing, and shipping vehicles from Japan to various international destinations.
3. User Obligations
Users agree to provide accurate information and to use our services in compliance with all applicable laws and regulations.
4. Payment Terms
Payments must be made in accordance with the agreed terms. Failure to complete payments may result in cancellation of services.
5. Shipping and Delivery
Shipping times are estimates and may vary. AutoXGlobal is not responsible for delays caused by customs or other unforeseen circumstances.
6. Warranties and Disclaimers
Vehicles are sold “as-is” unless otherwise specified. AutoXGlobal disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
7. Limitation of Liability
AutoXGlobal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
8. Intellectual Property
All content on our website, including text, graphics, and logos, is the property of AutoXGlobal and is protected by intellectual property laws.
9. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
10. Amendments
AutoXGlobal reserves the right to amend these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.
11. Governing Law
These terms and conditions are governed by the laws of Japan. Any disputes arising from these terms shall be resolved in the courts of Japan.
12. Replacement and Cool-Down Period
AutoXGlobal provides a 30-day cool-down period following delivery of the vehicle. During this period, clients may request a replacement only if the vehicle is damaged in shipping or has major undisclosed mechanical faults. Requests will be evaluated case-by-case. Replacement units are subject to availability and regional shipping timelines.
Requests not tied to qualifying faults or damage will not be considered as replacements but as cancellations, and cancellation fees will apply.
13. Cancellation Policy
Transactions canceled by the client at any point—including during the cool-down period—are subject to cancellation fees. These may include:
- Auction cancellation penalties
- Documentation and processing costs
- Shipping and holding expenses
All cancellation requests must be submitted in writing. Refunds, if applicable, will be processed after deducting the relevant fees.